Returns & Ordering Information

Please contact us immediately if there has been damage during shipping. Any and all damages must be reported within 5 days of receiving item(s) to receive full credit or replacement. Damages will be assessed and picked up to replace if necessary. If you are unsatisfied with your order for reasons other than manufacturing defects or shipping damages, please ship it back to us via Fed Ex (most reliable) in original packaging; you will be credited for the product item only when it arrives at our facility.

Mail in orders require correct shipping charges and applicable sales tax. Please feel free to call us toll free at 1-800-717-3031 if you would like assistance in determining accurate costs. Orders can be mailed to:

SAWDUST CITY LLC
1422 PRAIRIE LANE
EAU CLAIRE, WI 54703

If you do not feel comfortable placing your order online, and would like to avoid the added wait time in mailing your order, we are more than happy to assist you over the phone. Call toll free 1-800-717-3031.

We accept Master Card and Visa. We also accept check or Money Orders. Simply figure your order total using our website’s shopping cart making sure to enter your zip code for accurate shipping totals. Print information and mail it, along with your check or money order to: SAWDUST CITY LLC 1422 Prairie Lane, Eau Claire, WI 54703. Be sure to include your phone and shipping address. Accurate shipping can also be acquired by calling our toll free number. We will start your order immediately upon receipt of payment. All orders generally ship within a week from receiving them, even custom orders!